This Privacy Policy explains how Linxpet collects, uses, stores, and protects personal information when you use our services. By using the app or website, you agree to the practices described below.
1. Information We Collect
We may collect personal information that you provide directly, including:
- Name, phone number, email address, and account credentials
- Booking, pet, hotel, grooming, and service details
- Payment-related information where required to complete a transaction
- Messages, requests, and other communications you send to us
2. How We Use Information
We use the information we collect to:
- Create and manage your account
- Process bookings, requests, and customer support inquiries
- Send service-related notifications and confirmations
- Improve the performance, security, and usability of our services
- Meet legal, regulatory, and accounting obligations
3. How We Share Information
We do not sell your personal data. We may share information only when necessary with:
- Service providers who help operate our platform
- Payment, banking, or fraud-prevention partners
- Authorities when required by law or to protect our rights
- Vendors or business partners involved in fulfilling your request
4. Data Security
We use reasonable technical and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We keep personal information only for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on applicable law, you may have the right to request access, correction, or deletion of your personal information, or to object to certain processing activities.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact the support team through the usual app or business contact channels.